Great News for Our Current Tenants

We have some great news for our current tenants! All Southbound Enterprises tenants can now submit maintenance requests directly on our website! So, if your sink is leaking, or a lightbulb in a common area is burnt out, or another issue arises, tenants can let our property manager know about the issue without the hassle of calling. 

We value our tenants and wanted to make it easy for them to submit non-urgent maintenance requests to our property manager, Will. Now, if tenants have a maintenance request, they can visit the Current Tenants Page of our website and fill out the form with their request. All tenants also have the option of calling the property manager directly if the issue is urgent, or if they would rather talk via telephone. 

Below, we will explain and show the maintenance request process step by step. 

If a tenant experiences a problem, they can visit our website and hover over the For Rent dropdown menu. Under the For Rent dropdown menu, the Current Tenants Page is the fourth tab down.

Once you have clicked on the Current Tenants Page, your screen should look like the photo below. 

You will now have the choice to submit your maintenance request via the secure form. Your next step would be to fill out the form with your request.

If your request is urgent, we ask that you call Will, our property manager. His phone number is listed on this page, and on our About Us Page as well.

Once you have fully filled out the form, click the Submit button. You will see the screen below appear. 

It's as easy as that! Once your request is submitted, you can expect a call or email in reply as soon as possible. If tenants have any questions about this process, they should get in touch with Will. 

We hope our tenants enjoy this new feature!